What If Your Collections Told You the Truth?

Most community association boards don’t wake up thinking, “Our collections policy is broken.” They think, “This is how it’s always been done.”

That’s exactly why collections quietly become one of the biggest drags on cash flow, reserves, vendor relationships, and ultimately resident trust.

At our company, we decided to take an analytical approach to dues collection analysis. Instead of doing what everyone else does, we flipped it on its head.

Introducing the IMPACT Analysis™: Dues Collection.

This isn’t another generic policy review. It’s a data driven reality check that shows you exactly how your association’s collections are performing and where money is being left on the table.

Turning Collections Into a Score You Can Actually Understand

Boards are asked to make decisions based on percentages, aging reports, and policies written years ago. That’s like trying to improve your golf game using only a scorecard from five seasons ago.

The IMPACT Analysis™ starts by taking your existing collections policy as it is today. No judgment. No assumptions. Then we look at what actually matters most: your real world collection results and historical statistics.

From there, we generate a clear overall collections score out of 100.

One simple number that instantly answers the question every board should be asking: “How effective is our collections process, really?”

A Grade for Every Critical Piece of the Process

An overall score is helpful. Knowing why you earned that score is powerful.

That’s why the IMPACT Analysis™ breaks collections down into key performance categories and grades each one individually. Items like policy structure, timing, escalation, consistency, effectiveness, and risk exposure are all reviewed independently.

Board members don’t need to be financial experts to understand the results. You’ll see where your association is performing well and where it’s falling behind in a way that’s clear, visual, and actionable.

No guesswork. No confusing spreadsheets. Just clarity.

Recommendations That Actually Move the Needle

Here’s where most “reviews” stop. We don’t.

Based on your scores and results, the IMPACT Analysis™ delivers customized recommendations designed to improve outcomes, not just compliance. These are practical changes tied directly to performance, not theory.

The goal isn’t to collect harder. It’s to collect smarter.

Better cash flow. Fewer chronic delinquencies. Less board stress. More predictable finances.

Why Boards Are Paying Attention

Community associations rarely benchmark their collections against measurable standards. When boards see their score and how small refinements can create meaningful improvement, the conversation changes.

Collections stop being reactive. They become strategic.

If your board hasn’t reviewed its collections this way before, that’s exactly why you should.

Ready to See Your Score?

If you’re a board member or manager who wants clarity instead of convention, it’s time for an IMPACT Analysis™: Dues Collection.

Contact us to schedule yours and see what your collections are really capable of doing.