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Aerial View of Suburban Street

Get Answers to Frequently Asked Property Owner Questions

  • Can I reach you after hours?
    Yes! Please call 614-481-4411. If your call is an emergency, please follow the prompts to access our after-hours emergency line. If your call is something that can wait until next business day, please leave a message in our general mailbox, and we will get back to you.
  • How do I request a condo questionnaire to be completed as part of a sale?
    Your questionnaire and request for other resale information can be fulfilled here
  • How do I change my password?
    On login page there is an option to reset your password. Just follow the steps that system provides you with.
  • How do I pay my dues?
    Please click on the “Owner Login” at the top of this page. This will direct you to the owner portal for your community. Once you have successfully logged in, you can make a payment. Please follow the on-screen prompts to set up recurring payments or to make a one time payment.
  • Where can I view my account balance?
    You can view your account information 24/7 through the owner portal. Go to then enter your username and password. There is a button to click if you need the username or password.
  • How can I question or dispute my account balance?
    You can question or dispute your account balance by contacting our team via email at, phone at 614-481-4411 or on the owner portal.
Aerial View of a Suburb

Still Have Questions?

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